At Novatrix Development Sdn. Bhd., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use our website and services:

• Personal Information: This includes your name, email address, phone number, business name, and other information that you provide when you contact us, sign up for a trial, or register for our services.
• Usage Data: This includes information on how you use our website, such as IP addresses, browser type, device type, and pages visited. This data helps us analyze and improve our services.
• Cookies: We use cookies to enhance user experience on our site. Cookies may store information such as your preferences, session data, and analytics.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services.
• To personalize your experience with us.
• To respond to inquiries or customer support requests.
• To improve our website, products, and services.
• To communicate with you about new features, promotions, and updates.
• To comply with legal obligations.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
• For legal reasons: We may disclose your information if required by law or if we believe that such action is necessary to comply with a legal obligation, protect the rights or safety of Novatrix Development Sdn. Bhd., or to prevent fraud.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are small files stored on your device that allow us to improve your experience and remember your preferences.

You can choose to disable cookies by adjusting your browser settings. However, please note that disabling cookies may affect the functionality of our website.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restriction of processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Data portability: You have the right to request that we transfer the data we have collected to another organization or directly to you, under certain conditions.
• Withdraw consent: If we are processing your data based on consent, you have the right to withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us using the details provided at the end of this policy.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of any third-party site you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under age 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will post the new version on this page and update the “Last Updated” date at the top of the policy.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, or if you wish to exercise your data protection rights, please contact us:

Novatrix Development Sdn. Bhd.
Address: 12­02, MENARA SUMMIT, PERSIARAN KEWAJIPAN, USJ 1, 47600 SUBANG JAYA SELANGOR, MALAYSIA
Email: [email protected]
Phone: 018-793 9020